Vendor Success Manager
My Thrift
- Company: My Thrift
- Location: Remote, Nigeria
- Salary: ₦160,000–₦300,000 per month
- Apply by: 2026-10-16
Job overview
What you will own
• Research and identify suitable vendors across TikTok, Instagram and other relevant channels, maintaining a prioritised outreach pipeline.
• Reach out to prospective vendors, communicate the value of joining My Thrift, answer questions and follow up consistently.
• Guide vendors through sign-up, onboarding, store setup and their first listings, helping them understand how to use the platform confidently.
• Manage and grow the vendor community through regular communication, check-ins, support and engagement.
Requirements
- • Strong sales and persuasion skills, you can understand what matters to a vendor, communicate My Thrift’s value clearly and confidently and convince the right businesses to join the platform.
- • Excellent relationship-building skills. You prioritize trust, follow-through and long-term vendor relationships, not just sign-ups.
- • Strong analytical thinking — you can understand vendor challenges and constraints, spot patterns in feedback or behaviour and recommend practical improvements.
- • Clear communication, patience and good judgement when onboarding vendors, resolving issues or explaining how the platform works.
- • Strong organisation and ownership. You can manage outreach, follow-ups, vendor activity and competing priorities without letting things fall through the cracks.
- • A good understanding of Nigerian social commerce and small retail businesses, or the willingness to learn the space deeply.