Data Tracking Assistant
FMN Holdings Limited - Golden Transport Company
- Company: FMN Holdings Limited - Golden Transport Company
- Location: Nigeria, Nigeria
- Salary: Not stated
- Apply by: 2026-10-25
Job overview
To track and monitor all trucks/drivers to improve operational efficiency
Track and monitor truck movement to improve turnaround time (TAT) and maximize fleet efficiency, utilizing data analytics and performance metrics to inform decision-making.
Monitor and report instances of idle trucks at loading locations and in transit, helping to improving loading and offloading efficiency as well as in-transit delays.
Contribute to the preparation of daily, weekly, and monthly reports, using reporting tools to provide insights that support operational improvements.
Monitor and take log of customer complaints by utilizing toll-free lines and other communication channels to assist in resolving issues promptly, aimed at maintaining high customer satisfaction.
Escalate/caution bad driving behaviors by drivers while in-transit using the tracking device e.g. Over speeding.
Track for renewal and issuance expired truck documents, facilitating compliance with regulatory requirements and easing the administrative load on drivers.
Install and maintain all trucks tracking devices.
Requirements
- Have strong analytical and problem-solving abilities.
- Possess excellent communication and interpersonal skills.
- Be detail-oriented with a high level of accuracy in reporting.
- Demonstrate the ability to monitor and interpret tracking data effectively.
- Have good organizational and coordination skills.
- Diploma/OND in a relevant discipline.
- Professional certifications in Logistics, Fleet Management, Transportation, Data Analytics, or related fields will be an added advantage..
- Minimum of 2 years' experience in Data Tracking, Fleet Monitoring, Transportation Operations, or a related role.
- Experience using GPS tracking and fleet management systems.