Customer Service Personnel
Domeo Resources International
- Company: Domeo Resources International
- Location: Utako, Abuja, Nigeria
- Salary: Not stated
- Apply by: 2026-12-05
Job overview
Domeo Resources International is seeking a customer-focused and professional Customer Service Personnel to serve as the first point of contact for customers and ensure excellent service delivery.
Attend to customer inquiries via phone calls, messages, emails, and in-person visits.
Provide timely and accurate information about products and services.
Resolve customer complaints professionally and escalate issues when necessary.
Manage and update customer records and reports.
Maintain a clean and organised customer service desk.
Follow up with customers to ensure satisfaction.
Support other departments with customer-related issues.
Ensure excellent service delivery that promotes customer retention.
Requirements
- OND, NCE, HND, or B.Sc. in any relevant field.
- Customer service or similar work experience is an added advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask, prioritise, and work under pressure.
- Proficiency in basic computer applications, including MS Word, Excel, and email.
- Friendly, patient, and professional attitude.
- Ability to work well in a team.
- Strong customer-focused mindset.
- Good organisational and time-management skills.